Support for the life you choose
Enabling people to lead their lives through opportunity and choice across Cornwall and Devon, including Torbay and the city of Plymouth.
If you are a person who has a diagnosis of a learning disability, or other support needs that we can help with, one of Havencare’s Big Aims is “support for the life you choose”
We see every person for their potential, not their historical labels that may have been the product of trauma, bad experiences, and not being understood.
We also help wider support networks including families and communities to enable people to reach their potential and live their lives through opportunity and choice.
At Havencare we focus on living life, not just safe existence. We help people to learn the skills they need to be in control of what they do, experiencing happiness in whatever way they choose.
We understand that distressed behaviour can be caused by previous traumas. We learn as much as we can to support people when they might be upset, scared, in pain or feeling out of control. We see all behaviour as communication. We focus on the reasons for distressed behaviour, rather than the behaviour itself, the we work to meet the unmet need being communicated.
Sometimes an individual might not know how, or be able to tell us how they are feeling in a way we understand, so we work hard to connect with and learn their communication that may be without words.
Havencare does not stop at being truly person-centred, as we strive to be person-led. From around-the-clock intensive care and support, to enabling people to achieve specific goals, Havencare strives to deliver just the right support at just the right times.
We deliver support for all health and social care assessed eligible needs.
Some people need one-to-one support 24/7, and some people need a few support hours a week for specific reasons. One-to-one support helps to meet health and care needs, provide opportunities to learn skills and make choices to enjoy life experiencesand reach personal goals.
Sometimes support can be shared between people who live together and people who enjoy the same activities.
We help people (and their advocates) to understand their personal budget for support and how it can be spent to maximised time for the things you enjoy while never losing the support for the things you need.
We understand that some care requirements don’t stop overnight. Our 24/7 services include “sleeping-in” and “waking-night” support depending on assessed eligible needs. Sleeping-in support is where staff stay overnight in a guest-room and can be woken to provide help and support for those “just-in-case” moments. Waking-night support is where staff stay overnight and are awake all night to provide regular help as needed.
Part of our ethos is about enabling people to live their lives to the full. This means we understand that people need support that moves with them in the world. From home to holidays, from sea to countryside, from cinemas to shops to the gym and more! With travel by walking, cars, buses, trains and planes, Havencare’s dedicated support teams help people see opportunities, share experiences, gain independence and live the life they choose.
Hub support is essentially “in the background”. When people live connected to a support hub, there are staff present in the background to help people feel safe and provide support as-and-when needed. This compliments one-to-one and shared support as it provides people with more potential for independence, but with the comfort of knowing someone is there if needed. Hubs are also great places for activities, socialising, and sharing.
Housing support is a separate service provided by Havencare Homes for our tenants. If eligible, tenants of Havencare Homes can receive extra support from Housing Officers to help manage the responsibilities of their tenancy. Housing support often includes “tenancy clinics” where tenants are visited and help is given on how to stay safe, secure, and happy in their home.
Thank you… for your dedication and hard work to support… you are such an amazing organisation Sister of an individual being supported by Havencare
We call it “matching”.
A support team needs to fit perfectly into the lives people choose. We aim to recruit, train, retain, and engage a support team of people with the right values, great personalities and similar interests to those that we support.
We love our staff to bring all their skills and experiences to their support role, enhancing the opportunities and choices for those they support. It is also important to us that good days are shared… special moments as people we support connect with their staff over the things they enjoy together.
Are you a family member, close friend, or a professional arranging care and support for someone?
Please get in touch and our friendly team will do all they can to help.
Learn about life at Havencare and how we make a difference.