Our People
Meet just some of our people who manage the day to day delivery of our charity
Steve joined Havencare as a Trustee in 2007 and became Chair in 2014, dedicating his stewardship to enabling Havencare to evolve and become what it is today.
After a 43 year career in Retail and Business Banking, Steve keeps busy through various volunteer roles, including as a Director of Newton Abbot & District Recreational Trust, Governor of Stover School Association, Chair of Torbay Business Forum and also Ogwell Parish Council.
Steve is married to Fiona, a Business Consultant specialising in Leadership Development. Family life is also busy with two sons and three grandchildren to keep him active. At home, you’ll find him in his workshop mending and fixing things, two of his key drivers.
Neil has had a longstanding association with Havencare, beginning in the late 1980s when he acted as a professional advisor during the Charity’s formative years. He later joined Havencare – between 1995-2002 – in a senior executive capacity, serving as Chief Finance Officer for a number of years before rejoining Havencare as a Trustee in 2017.
A Chartered Accountant by profession, Neil has held a range of senior leadership roles and directorships throughout his career. He is currently Finance Director and Co-owner of a business operating within the Built Environment Sector.
Married with two children, Neil is a keen cyclist and occasional runner, with a lifelong passion for rugby – both as a former player and an enthusiastic supporter.
Kathy joined the Board of Havencare in 2011, bringing with her a strong background in youth and community work. Previously, she served as a full-time area youth worker with Devon County Council, where she managed a team in Ivybridge and supported local voluntary youth initiatives.
Before this, Kathy volunteered with a service supporting victims of crime – an experience she found both challenging and deeply rewarding.
Kathy is passionate about ensuring that everyone has the right to shape their daily lives and long-term goals, a belief that closely aligns with the values of Havencare. As the mother of a son with Down Syndrome, she has a personal understanding of the challenges faced by families supporting a loved one with a learning difficulty.
She also has an older daughter and is a proud grandmother to two granddaughters, with whom she enjoys spending quality time.
Caroline joined Havencare’s Board of Trustees in 2019, following her involvement in the refurbishment of the Head Office on Union Street.
With over 25 years running her own commercial architectural and interior design practice, she brings valuable expertise to support Havencare, and particularly Havencare Homes. Her experience helps shape better homes and innovative housing models for the people Havencare supports.
Caroline is passionate about the connection between people and place, believing that with the right environment and support, individuals can thrive. She feels privileged to be part of Havencare’s dedicated and inspiring team.
Nick first became involved with Havencare in 1996 as Chairman of Brook Housing, the organization which at the time owned the properties used by Havencare. He joined the Havencare Board in 2005 and became Chairman until 2014. He stepped aside to concentrate on Brook Housing as a separate operation, which expanded over the years, before being merged back into Havencare from 2020 when he rejoined the Havencare Board.
He has been a supporter of a number of charitable organisations in the City and has just stepped down as Chairman of Routeways Centre, but remains a Trustee. Previous corporate and strategic experience has been gained as a former Governor of City College Plymouth and as a Director of Yelverton Golf Club.
With a career as a property consultant, running his own business for over 30 years, he has had a keen focus on the Havencare property portfolio. His brother-in-law is supported by Havencare, so he also brings a beneficiary’s perspective to discussions. His wife, Elaine, is a health care assistant at St Lukes Hospice, but whenever the opportunity arise they like to get away in their motorhome, both in the UK and overseas, with their schnoodle, Pepper.
Kay was appointed as a Trustee for Havencare in 2024. In 2002, Kay founded Friends and Families Charity, and for over 20 years, she has been involved in campaigning, developing and shaping both national and local strategy and provision for families with disabled children and young people.
Much of Kay’s working life has been spent in social care, training and employment. She has been involved with projects and enterprises that work towards reducing social isolation, improving health and wellbeing, helping to prevent ill-health and striving for a society that’s accessible and allows equal opportunities to everyone.
Her interest in grassroots organisations, charities and community groups led her to becoming a Governor to two special schools, regional committee chair for SCOPE, regional committee member for Children in Need, Director of Improving Lives Plymouth, Trustee for Plymouth Octopus Project (POP), Step One, and The Livewell Foundation. Through this work, she has gained experience and insight of working within the charity sector, with a wealth of knowledge and skills in charity governance, fundraising, networking and partnership working.
Debbie brings over 25 years of people leadership experience and is currently Head of People at Theatre Royal Plymouth. She is passionate about values-led practice and creating inclusive, supportive environments where individuals can thrive.
Her commitment to supporting people with learning disabilities and autism began as a teenager, volunteering with Mencap during school holidays—a formative experience that continues to shape her work today. Debbie is proud to contribute her skills and energy to Havencare’s mission of enabling people to live the lives they choose in homes that are right for them.
Be McCarroll joined Havencare in 2025 as the Chief Executive Officer, bringing over two decades of social housing and community development leadership. Be’s career has spanned local governments, Registered Providers and Charitable Organisations and she is a Fellow of the Chartered Institute of Housing. Throughout Be’s career she has championed inclusive, collaborative and resilient communities with an unwavering belief that services should be designed with and for the people they serve.
Be serves as a Trustee for Bristol Charities and when not working, spends her time with her husband Justin and her bouncy labrador Otto.
Sophie joined Havencare as a temp administrator in 2012 and never looked back! Equally passionate about people and processes, she leads and develops the business team, fostering supportive and effective working Sophie oversees HR, business resources, marketing, systems, technology, and workflows, whilst contributing to organisational risk management, priorities, and projects. She thrives playing a key role in supporting Havencare’s mission and delivering our charity’s big aims.
Alice joined Havencare in 2024 as the Community Housing Manager on a career pathway to be our “Head of Homes”. She comes with a wealth of qualifications and experience in Social Housing, predominantly within the homelessness sector, sheltered and supported housing, refuge and emergency accommodation. She is leading our Big Aim: “a home that’s right for you” and our objective to develop our housing offer and become a Registered Provider (RP) of Social Housing.
Alice loves nothing more than pigs and pugs, with a secret passion for gaming.
Angela has over 25 years at Havencare, dedicating her career to delivering outstanding, person-led support. Starting in a residential service, she progressed through roles such as Assistant Manager, Registered Manager and Area Manager to become Head of Support. She is leading our Big Aim “support for the life you choose” overseeing a passionate team of senior managers focused on reaching more people with outstanding person-led support. Angela also acts as Deputy CEO.
Emma joined Havencare as a Finance Officer in 2000, with the main purpose to set up Havencare’s new payroll system. Her career has evolved with her service, and she is now Head of Finance. She leads the finance team, providing strategic direction, financial expertise, and leadership to drive Havencare’s financial performance and ensure compliance with regulatory requirements and accounting standards.
Lisa is an experienced HR professional, specialising in people-focused solutions who joined Havencare in 2017. As an Executive Business Partner to the CEO and Leadership Team, she leads on data protection, governance, complex casework, and supports organisational risk management. Known for her great sense of humour and interpersonal skills, Lisa is passionate about helping others thrive through meaningful projects and strategic initiatives.
Learn about life at Havencare and how we make a difference.
