Job Reference: PLTHOMRAWM2024

Practice Leader - St Austell

Salary: £16,816 - £25,740

Hours: 24.5

Closing Date: 14/06/24

Job Description

This role is also referred to as Practice Leader/Service Manager/Team Leader

Hourly Rate: £13.20ph day rate, £14.20 night rate (22:00-07:00)
Overtime Rate: £2.00ph on usually hourly rate
Hours: 24.5 per week (for the right candidate post could be up to 37.5 hours)

Location: St. Austell, Cornwall

Havencare is a forward-thinking and growing charity.  We have been making a difference for 35 years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs. Our big aims include every person having a home that is right for them, and support for the life they choose.

At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement.

An understanding of positive behaviour support (PBS) and leading PBS in practice would be an advantage, although not essential because we can develop these skills and experience with the right person who has the attitude and aptitude to learn and deliver at this level.

About the Role

You will work on-shift, leading your team in outstanding practice. You will lead the principles of “nothing about me without me”, ensuring the supported person’s voice (behaviours, expressions, actions, words) is heard, and they are leading their support planning, delivery, and review.

Check out the role brief and assignment information here – 2023 Practice Leader Role Brief_Porthpean.docx

About Mark, Melissa and Porthpean Hub:

Mark likes Costa chit chats and walking to the local market. Mark is keen on keeping up with current affairs and is an avid collector of key rings. He enjoys planning day trips to rallies and shows as well as short breaks to local holiday parks. Experience of Autism and diabetes is desirable or a thirst and interest to learn is essential. 

Melissa likes it when you sing with her, engaging in intensive interaction or driving to a National Trust Garden. Experience of working with people with profound difficulties is desirable but a warm, nurturing, and fun approach to meeting her needs is essential. 

As Practice Leader for this service, you will work with the Hub Leader & Registered Manager to role model outstanding support whilst also undertaking duties such as Rota planning, appraisals & supervisions, risk assessments, support planning and coordinating the regular training of your team. You will be able to use your IT skills to effectively use basic systems designed for efficient reporting.

You will work on-shift, leading your team in outstanding practice whilst overseeing 2 people we support and their staff teams. You will lead the principles of “nothing about me without me”, ensuring the supported person’s voice (behaviours, expressions, actions, words) is heard, and they are leading their support planning, delivery, and review.

This opportunity is based within a supported lifestyle project for 7 individuals living in their own flats who receive 1:1 support at different times of the day and have access to our shared support hub. The hub is a unique dimension to Supported Living and you will be part of a team supporting individuals as a point of contact, with their planned activities and personal care requirements, as well as moving & handling people and providing distress behaviour support (when required). ​

We are looking for people who can engage with different personalities and bring energy, adaptability, creativity, humour, patience, and commitment to a support leadership role where every day is different. ​​

About you

You will have experience of providing services for people with learning disabilities and autism, familiarity with supervising a team, and a current working knowledge of CQC regulation would also be advantageous.

You will work closely with family, external agencies, and your colleagues – using the expertise of others to ensure access to a holistic, truly person-led service. You will demonstrate your ability to plan, deliver, and review support on an outcomes-focused pathway, considering positive risk taking to develop skills and have meaningful experiences. You will be driven to continuously improve the service and performance of your team to enable the people we support to direct their own lives by having opportunity, choice, and control.

A robust and methodical leader who is not afraid to be an active team player is essential. Excellent time management and organisational skills are essential. Be a role model for outstanding support and for both ladies and their team. Driven to continuously improve provision and performance of your team to enable them to direct their lives by having opportunity, choice and control regardless of capacity.

This is a 24 hour, 365 days per year service and you will need to be flexible to work as the service requires, including mornings, daytime, and weekends.

About the usual working pattern:

  • To be discussed at interview.  Shift patterns will include weekend working on a rotational basis. 

We will provide you with:

  • Quality training and development opportunities to maintain and enhance your skills and knowledge
  • Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing
  • Big financial rewards through our Refer a Friend Scheme
  • Vouchers at Christmas, your work anniversary, and your birthday
  • Paid DBS
  • Annual pay of £16.816.80 – £25,740 and the opportunity to earn overtime.
  • A generous overtime rate.
  • …and more!

Essential for the role:

  • Full UK driver’s license and have use of a car.
  • This post is subject to an enhanced DBS check and subscription to the Update Service; right to work in the UK and two satisfactory references.
  • For occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).

Closing date: 

The closing date for this vacancy is Friday 17th May 2024 Applications will be considered as and when received.

Interview date:

Please be available for interview on Monday 20th May 2024