Salary: £30,000 to £35,000pa
Closing Date: Mon, 15 Jun 2026
Job Description
Reference Code: CIL0526
Quality Improvement Lead (PBS)
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values-led practitioner who works at the heart of service delivery — alongside support colleagues, and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
- Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands-on, respectful, and focused on real and sustained improvement.
- Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects:
- Audits & Quality Reviews
- Service Improvement Plans
- PBS Support Plans, Wellness Plans & Positive Behavioural Support
- Reducing Restrictive Practices
- Complex Risk Assessment
- Complex Debriefs
- Core Group Meeting Oversight
- Training, Skills Development & Learning
- Safeguarding & Compliance
- Co-Production & Stakeholder Involvement
- Reporting & Communication
If this sounds like the role for you, we’d love to hear from you!
Apply now: https://havencarehomesandsupportltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=190f1dda-00ea-40ff-92e4-bbc4d360ec4f
View the Role Brief here: Quality Improvement Lead (PBS) - Role Brief.pdf
If your application is successful, any offer of employment will be subject to:
- A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
- 2 acceptable / satisfactory reference
- Evidence of eligibility / right to work in the UK
