Job Reference: STCPL1123

Team Leader


Salary: £12.50 - £13.50 per hour

Hours: 37.5

Closing Date: 01/12/23

Job Description

Havencare is a forward-thinking and growing charity.  We have been making a difference for 35 years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs. Our big aims include every person having a home that is right for them, and support for the life they choose.

At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement.

An understanding of positive behaviour support (PBS) and leading PBS in practice would be an advantage, although not essential because we can develop these skills and experience with the right person who has the attitude and aptitude to learn and deliver at this level.

About the Role

As Team Leader for this service, you will work with the Hub Leader & Registered Manager to role model outstanding support whilst also undertaking duties such as Rota planning, appraisals & supervisions, risk assessments, support planning and coordinating the regular training of your team. You will be able to use your IT skills to effectively use basic systems designed for efficient reporting.

You will work on-shift, leading your team in outstanding practice whilst overseeing 3 people we support and their staff teams. You will lead the principles of “nothing about me without me”, ensuring the supported person’s voice (behaviours, expressions, actions, words) is heard, and they are leading their support planning, delivery, and review.

This opportunity is based within a supported lifestyle project for 8 individuals living in their own flats who receive 1:1 support at different times of the day and have access to our shared support hub. The hub is a unique dimension to Supported Living and you will be part of a team supporting individuals as a point of contact, with their planned activities, personal care requirements, as well as role modelling and providing emotional and wellbeing support. ​ There is an outreach person we provide support to within close proximity.

We are looking for people who can engage with different personalities and bring energy, adaptability, creativity, humour, patience, and commitment to a support leadership role where every day is different. ​​

About you

You will have experience of providing services for people with learning disabilities and autism, familiarity with supervising a team, and a current working knowledge of CQC regulation would also be advantageous.

You will work closely with family, external agencies, and your colleagues – using the expertise of others to ensure access to a holistic, truly person-centred service. You will demonstrate your ability to plan, deliver, and review support on an outcomes-focused pathway, considering positive risk taking to develop skills and have meaningful experiences. You will be driven to continuously improve the service and performance of your team to enable the people we support to direct their own lives by having opportunity, choice, and control.

A robust and methodical leader who is not afraid to be an active team player is essential. Excellent time management and organisational skills are essential. Be a role model for outstanding support and for both ladies and their team. Driven to continuously improve provision and performance of your team to enable them to direct their lives by having opportunity, choice, and control regardless of capacity.

This is a 24 hour, 365 days per year service and you will need to be flexible to work as the service requires, including mornings, daytime, and weekends.

About ‘E’

E is a very creative and talented man who thoroughly enjoys music, art, and sport. E likes it when you are willing to engage in these activities and will show willingness to try new things alongside him. It’s vital that E has structure and routine implemented into his day-to-day life and is assisted to remain on task and supported to complete daily household chores alongside. A can-do and positive attitude must be brought to all shifts creating a positive working relationship whilst implementing a level of professional boundary is vital to assisting E through his life with minimal negative impact. E is currently being supported to understand and cope with the changes to his routine with staffing levels and going into the colder and darker time of year.

If you share the passion to be creative or enjoy the chance to be active, then this would be a great opportunity for you to work in an environment where people are supporting people.

The role as practice leader is to guide and lead the team to achieve a consistent approach, bring routine and structure to E daily life ensuring tasks, deadlines and medication are managed sufficiently.  E responds well to both female and male support and prefers a variety within his team. A driving licence is not necessary for the role.

About ‘C’

C is an excitable and bubbly young woman. C has various likes which includes her weekly soaps, Disney as well as being cheeky. C responds well to individuals who are not afraid to not take themselves too seriously and those who are willing to sing and dance along side her. C enjoys time within the community and appreciate staff looking into opportunities for C to engage in activities. C is currently working at a healthy lifestyle whilst attending slimming world, weekly swimming lessons and remaining active within her own home enjoying some Just Dance workouts on the WII.

The role as practice leader is to work alongside C engaging in her chosen activities and being a point of call for the small staffing team C has. If you feel you have the skills and energy to keep up with C and her exciting lifestyle this role would be perfect for you. No driving licence required, and we believe this role could be filled by either Female or Male.

About ‘L’

L is a very creative individual who enjoys all things crafty and visiting local attractions within the Cornish community. L responds to people who can bring humour and joy to a structured fill day. L enjoys her music and engages well when you sing alongside her. It’s important to L that her days are planned so she knows what is coming next. All trips out with result in stopping of her a Cappuccino which is L favourite. L enjoys swimming, walks and visiting animals. It’s important to know she has a large family at home consuming of various teddies and dolls such as Sooty, Sweep, Sue and Scampi who will need to be active within the day getting up to mischief as well as ensuring Thomas, Simone, Rose, Poppy, Rainbow, and Lily are dressed appropriate for the weather.

If you feel you can offer L structure and fun within the same context, then this would be the role for you. A driving licence isn’t necessary but is preferred when working with L. This role can be fulfilled by either Male or Female.

About the usual working pattern:

This will post requires weekday, weekend, morning, afternoons and evenings.  Support delivery can begin at 7am through to 10pm. There is the opportunity to work shorter and longer days.

We facilitate a 2-week rolling pattern for continuity of delivery.

This is a temporary post for maternity cover for up to 12 months. However, as we are a growing charity, should you enjoy your role with us we will explore further job opportunities with you with you when your fixed term is coming to an end.

We will provide you with:

  • Quality training and development opportunities to maintain and enhance your skills and knowledge
  • Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing
  • Big financial rewards through our Refer a Friend Scheme
  • Vouchers at Christmas, your work anniversary, and your birthday
  • Paid DBS
  • The opportunity to earn overtime.
  • …and more!

Essential for the role:

  •  Full UK driver’s license and have use of a car.
  • This post is subject to an enhanced DBS check and subscription to the Update Service; right to work in the UK and two satisfactory references.