Job Reference: PPSW0923

Support Worker

St Austell

Salary: £11.30 - £11.50 per hour

Hours: Various

Closing Date: 06/10/2023

Job Description

Havencare is a forward-thinking and growing charity.  We have been making a difference for 35 years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs. Our big aims include every person having a home that is right for them, and support for the life they choose.

At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement.

We are looking for enthusiastic, resourceful and forward-thinking people and are excited to be recruiting Support Workers to support individuals within our service.

About the Role:

This role is diverse and needs someone who can provide support and care to various people throughout their working day.

Each person has their own flat and receives a level of 1:1 support delivery at different times of the day and have access to a shared support hub.

The hub is a unique dimension to Supported Living and you will be supporting individuals as a point of contact, with their planned activities and personal care requirements, as well as moving & handling people and providing distress behavior support (when required).  The role would involve supporting aspects of day-to-day living, personal care and accessing the community. Support with planning meals, medication administration and most importantly developing relationships with family and peers.

We are looking for people who can engage with different personalities and bring energy, adaptability, and commitment to a support role where every day is different.  Yesterday you may have been watching a show at the Theatre in Plymouth.  Today you may be supporting with daily living skills and shopping, and tomorrow, you may find yourself in Charlestown drinking coffee.

There is the opportunity to work directly with people depending on your interest and skills.

We also look at a combination of 1:1 support hours with individuals with complex needs and there will be times when you will be part of our core background support and delivering 2:1 support for specific tasks with individuals.  You will need to be comfortable with supporting with personal care.

‘P’ needs you to help her settle into her new home and build trusting relationships with her team. To be understanding of the trauma she has experienced and empathetic of the distresses she can present. Building on her emotional wellbeing to support confidence with access to the community is her focus.

‘A’ would like you to go swimming, play golf and plan meals with him. He needs you to be a role model, maintaining tenancy and what it looks like to run a home.

‘K’ likes to knit while singing to ABBA.  She enjoys planning trips to see shows at the theatre and the opportunity to visit the charity shop for a good bargain. She has her own car and likes to get out daily. Confidence with supporting epilepsy is desirable but committing to understanding her experience of past trauma is essential.

 ‘M’ likes Costa chit chats and walking to the local market. Experience of Autism and diabetes is desirable or a thirst and interest to learn is essential.

‘B’ likes the log flume at Camel Creek, painting sheep and swimming. Experience and understanding of Autism, delayed development and barriers with communication that can cause distress is desirable but an open, compassionate yet confident approach is essential.

‘M’ likes it when you sing with her, engaging in intensive interaction or driving to a National Trust Garden. Experience of working with people with profound difficulties is desirable but a warm, nurturing, and fun approach to meeting her needs is essential.

‘A’ lives on his own away from this service. He likes to share his experiences of being autistic. He likes to access the hub and will call for reassurance from staff at the hub.

Do you have this flexible and skillful approach to people and support delivery?

Can you deliver communication in variable formats?

Do you understand or want to learn about supporting individualized sensory needs?

If you have said yes to anything you have read, then this could be the job for you, and we would love to hear from you.

Be a part of working in an environment that cares about people supporting people.

We are looking for both males and females. A clean driving license would be beneficial.

About the usual working pattern:

This will post requires weekday, weekend, morning, afternoons and evenings.  Support delivery to begin at 7am through to 10pm. There is the opportunity to work shorter or longer days.

We are also looking for people to work from 10pm through to 7am as a waking night.

We are open to part-time or full-time team members.

We are looking for people to workday shifts and night shifts.

We facilitate a 2-week rolling pattern for continuity of delivery.

We also welcome casual staff that are unable to commit to a rolling pattern but would like to pick up shifts on an ad hoc basis.

We will provide you with:

 Quality training and development opportunities to maintain and enhance your skills and knowledge

  • Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing
  • Big financial rewards through our Refer a Friend Scheme
  • Vouchers at Christmas, your work anniversary, and your birthday
  • Paid DBS
  • Annual pay of £22,522 based on a full-time contract and the opportunity to earn overtime.
  • …and more!

Closing date: 

The closing date for this vacancy is 6th October Applications will be considered as and when received.

If your application is successful, any offer of employment will be subject to:


A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service

2 acceptable / satisfactory references

Evidence of eligibility / right to work in the UK

Check out the role brief and assignment information here: 2023 Support Worker – Role Brief – Porthpean