About Havencare

Havencare (South West) Limited is a registered charity and a company limited by guarantee that operates as a provider of social care services for people with learning disabilities and autistic spectrum conditions. Formed in 1987 and formally known as Havencare (Plymouth), the Charity was established as a provider of residential services for people with learning disabilities and, in particular for those with complex needs and behaviours that were challenging services. The Charity was formed due the closure of long stay institutions and a desire to provide something better for those affected. With continual evolution in line with the ever-changing regulations of social care services, the Charity was re-branded as Havencare (South West) Limited with a new logo in 2011. The geographic reach of the organisation is predominantly, but not limited to, the South West region of the United Kingdom. Havencare currently maintains 3 residential services in Devon, whilst growing supported living services in Cornwall, Plymouth and Devon.

Key Objectives and Priorities 2015-2018

1. To build our quality to achieve and sustain a Care Quality Commission rating of OUTSTANDING across each registered service in Devon, Plymouth & Cornwall


2. Tachieve a Net Promoter Score of 60%+ from Our Staff, People We Support, & Circles of Support


3. Tdevelop and establish a respite & transition service for young people with learning disabilities to move seamlessly from children’s services to adult services


4. Tplan the long term future for our Residential Services to meet our mission statement


5.  To increase our income from Direct Payments to 20% of Supported Living Services annual turnover


6. To stabilise the Charity’s finances and ability to re-invest with minimum 1.3% surplus each year